Terms And Conditions – Divine Sugar Cake Shop

  1. Introduction
    Welcome to Divine Sugar Cake Shop. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our website.
  2. Orders and Payment
    Placing Orders: Orders can be placed through our website. You are responsible for providing accurate and complete information when placing an order.
    Payment: Payments for orders must be completed online through the payment methods provided on our website. We accept various payment methods, including credit and debit cards.
  3. Product Availability
    Product Descriptions: We strive to ensure that all product descriptions and images are accurate. However, there may be variations in actual products.
    Availability: All products are subject to availability. We reserve the right to modify or discontinue products without prior notice.
  4. Pick-Up Policy
    In-Store Pick-Up: All orders must be picked up at our store located at 1820 Turnpike St #101, North Andover, Massachusetts 01845. We do not offer delivery services.
    Pick-Up Time: Please adhere to the scheduled pick-up time indicated in your order confirmation. If you need to change your pick-up time, contact us as soon as possible.
  5. Cancellations and Changes
    Order Modifications: Changes to orders can be made up to 24 hours before the scheduled pick-up time. Contact us directly to request changes.
    Cancellations: Orders can be canceled up to 24 hours before the scheduled pick-up time. Cancellations made less than 24 hours before pick-up may not be eligible for a refund.
  6. Refunds and Returns
    Refund Policy: Due to the nature of our products, we do not offer refunds or returns. If there is an issue with your order, please contact us immediately so we can assist you.
    Defective Products: If you receive a defective or incorrect product, please notify us within 24 hours of pick-up. We will review the issue and provide a resolution as deemed appropriate.
  7. Intellectual Property
    Content: All content on our website, including text, images, and logos, is the property of Divine Sugar Cake Shop and is protected by intellectual property laws. You may not use or reproduce any content without our express written permission.
  8. Limitation of Liability
    To the fullest extent permitted by law, Divine Sugar Cake Shop is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our liability is limited to the maximum extent allowed by law.
  9. Governing Law
    These Terms and Conditions are governed by and construed in accordance with the laws of the State of Massachusetts, USA. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Massachusetts.
  10. Changes to Terms
    We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website, and it is your responsibility to review these terms periodically.
  11. Contact Us
    For any questions or concerns regarding these Terms and Conditions, please contact us at:
    Divine Sugar Cake Shop
    1820 Turnpike St #101
    North Andover, Massachusetts 01845
    Phone, +1 (978) 401-7902
    Email: contact@divinesugarcakeshop.com
    Thank you for choosing Divine Sugar Cake Shop. We appreciate your business and look forward to serving you!